The one programme to keep your customers coming back for more
Get off the feast and famine roller-coaster of constantly trying to attract new customers and create a sustainable business with scalable, repeatable retention marketing campaigns.
How would it feel to:
✔ Have customers repeatedly purchase from you with ease
✔ Be marketing to people who actually want to hear from you
✔ Not have to be posting on social media every day
✔ Not be wasting money on ads that don’t work
✔ See a direct return on investment where marketing brings in sales revenue
✔ Know that your marketing is working
I bet it would feel awesome!
And you're in luck, because that is exactly
what my new programme RETAIN teaches
and gets you implementing!
Hands up if you want more customers!
This time last year I was at an event and the speaker asked us to put our hands up if we wanted more customers. And the sentiment was that we should all be putting our hands up. That we should all be wanting more new customers. As if new customers is the symbol of a successful business.
But I didn't want any more new customers.
I didn’t put my hand up.
Everyone looked at me like I was a weirdo.
I wanted to do more work with my existing customers. I wanted to work with them for longer, be part of their future.
The more time I spent chasing the bright lights of new customers, the more I neglected my current customers. And I could see them looking elsewhere. They still needed me and my services. I just wasn’t telling them that I was here for them. I wasn’t showing up for them.
When I tapped back into those relationships I’d already invested in cultivating, with people who already knew, liked and trusted me. I realised what I’d been missing.
And after helping over 500 businesses with their marketing I realised the majority of them were missing it too. They were spending most of their time and effort getting visible, attracting new people to their brand. But struggling to meet their sales and revenue targets. And they were looking for tactical fixes.
You can probably relate if you’ve ever found yourself saying:
● If I can just get to number 1 on Google I’ll get more customers
● If I am visible on every social media platform I’ll get more customers
● If I post on social every day I’ll get more customers
● If I just write a blog I’ll get more customers
● If I do more videos I’ll get more customers
● If I grow my email list I’ll get more customers
● If I spend some money on adverts I'll get more customers
● If I get featured in the press I'll get more customers
The RETAIN programme has been designed to get you out of this trap. Combining video masterclasses with online implementation days and 1:1 support for you to create your very own sustainable marketing plan to optimise the lifetime value of a customer.
The one programme to keep your customers coming back for more
A 12 week live support programme to get you off the feast and famine rollercoaster of constantly attracting new customers and create a sustainable marketing plan to keep your customers coming back for more.
✔ A strategic plan of action to ensure you are doing the right marketing for your business
✔ Accountability to keep you on track and cross things off that to do list
✔ A sounding board for ideas so you don’t have to do it all on your own
✔ Space and support to implement and actually get stuff done
✔ Support with marketing tech to avoid ‘throwing your laptop out of the window’ moments
What you will learn and implement in this programme
How does it work?
I have developed this unique live support programme to walk you through the 9 steps of retention marketing. Together we will create your retention strategy and implement it through a combination of 9 video training masterclasses and 3 Online Implementation Days. Support will be provided through a private Facebook community and 3 individual progress calls with me. Something I’ve found most programmes don’t offer, especially not in this price bracket. I’ll be here to make sure you get the support you need, not just to learn, but to also apply what you learn to your individual business and put what you learn into action in a way that works best for you.
"Louise is amazing. She really listens and gets to know your business so that you know you are getting the best advice for you and your business whatever sector you work in. I am a Shamanic Practitioner which is a very niche market but I was struggling with how to get my message across in a way unique to me and how I wanted to work. Louise really got want I was struggling with and steered me to a strategy that works for me. She is fantastic."
- Viv @Essentially Shamanic
"Louise has the uncanny ability to cut to the chase and know exactly what you need to do. Thank you for the clarity."
- Julie @Yorkshire Handbag Company
Got a Q? Here’s some A’s
What is RETAIN?
RETAIN is a 12 week live support programme to get you off the feast and famine rollercoaster of constantly attracting new customers and create a sustainable marketing plan to keep your customers coming back for more.
What is a live support programme?
I’m glad you asked. This programme will be delivered live through weekly video training sessions on Zoom and 3 online implementation days. This is not a self-study course. It’s not a one size fits all. The training will be tailored to the individual businesses on the programme. I’ll be here to make sure you get the support you need, not just learn, but to also apply what you learn to your individual business and put what you learn into action in a way that works best for you.
There will also be a ‘pop up’ Facebook group available for support and connection with other participants for the duration of the programme. And because I’ve been that person who gets stuck in between sessions or just needs that bit of personal reassurance that everything is on track I’m also including 3 x 15 minute Progress Calls you can use to check in once a month or use for emergency SOS support as needed! Something I’ve found most programmes don’t offer, especially not in this price bracket.
What if I can’t make the live sessions?
All the video trainings will be recorded and available for you to access in your Marketing Vault account. If you can’t join us live for a video masterclass but have questions you can ask them in the Facebook group, on the Implementation Days or one of your SOS/Progress Calls.
If you can’t make the Online Implementation Day then it’s a good idea to block out some time in your diary to work on the implementation activity. You can then share in the Facebook group or on your Progress Call for feedback and support.
Will I have to wait 12 weeks before I get any results?
Absolutely not, the first module is designed to get you results aka sales from your existing customers straight away. In fact some of the attendees have implemented tips they’ve learnt from the webinar and are already seeing immediate sales results from their retention marketing activity.
When does RETAIN start?
The programme starts on Tuesday 5th November with the first live video training on Zoom at 11am. Online implementation days will also be on Tuesdays.
What about Christmas?
We will be taking a break over the Christmas holiday period. Giving you an opportunity to catch up on any missed modules, refine any campaigns or take a complete break knowing that you have something in place to get you fired up and back on track at the start of the year.
How does the Online Implementation Day work?
Basically, I will be available in the Zoom room between 10am and 6pm to answer your questions, brainstorm ideas, help you out with marketing technology, help you with wording and anything else you need. You can join me for the full day or pop in and out as you need to.
What will we actually be implementing?
Our goal over the next 12 weeks is to build a customer base of raving fans who recommend you. We will be creating your welcome process, mapping out your customer lifecycle and implementing a retention campaign completely bespoke to your business.
How much time and effort do I need to put in?
I’m not going to lie, you have to do the work to see the results. Depending on how you work the minimum commitment is two hours per week. An hour to take part in the training and an hour to implement what you’ve learnt. But I know that to do my best work, I need more time. I need more time and space to think, to plan and to hone my messaging before I execute a new marketing approach. I would look to commit at least half a day per week (or an hour every day) to get the most out of this programme. Depends on your Speedy Gonzales levels.
Why is RETAIN priced so low compared to other programmes out there?
As this is the first time RETAIN has been run, (and given the tech wrinkles encountered on the first webinar) I am offering a one time only beta price of £699. Giving you the opportunity to get massive value in return for your patience and understanding as we go. This programme will then roll out at the full price of £1,299 next year.
Is RETAIN right for me?
Without knowing a little more about you and your business I can't say. So let's have a chat. Book a call here >marketingcall.as.me and find out more about the programme and working with me. Then you can decide if RETAIN is the right programme for your business, and if working with me is the right fit for you. I won't be offended if it isn't.